The management team of School Sagrado Corazón in Barcelona, in addition to pursuing the full satisfaction of its students, parents, teachers and all the people who are part of this educational community, providing resources and an educational project appropriate to their needs, has decided to introduce into the school a philosophy of continuous improvement, to adapt to the demands of the educational market and implementing a Quality Management System which complies with the educational models accepted in Europe and in the Western world, with current education regulations and with the ISO 9001 guarantee model, which certifies the School Sagrado Corazón in Barcelona and includes in its policy.
The Quality Management System is applied to the processes for the provision of the service developed by the School Sagrado Corazón.
It is of scope to all the processes of regulated education delimited by the established legal requirements, administration, secretary directed to the development of our educative-pastoral project in the stages of Pre-school, Primary Education, Compulsory Secondary Education and Baccalaureate and of the activities and services that are carried out in the centre and are not contracted to external agents.
The Quality Policy reflects the mission, vision and values of the School Sagrado Corazón in Barcelona and in accordance with the educational project is aimed at:
- Satisfying the expectations and educational needs of the students.
- Contributing to the achievement of the goals that society assigns to it as an educational institution and training centre.
- Developing and involving the whole of the human team of the centre in order to ensure a high level of satisfaction for the entire educational community.
- Continuous improvement of the activities and services which develops and provides to the community.
The commitment to quality affects the entire organization, and continuous improvement is the responsibility of the entire professional team of the centre.
The management team reviews the policy annually and specifies it with strategic and annual objectives. This commitment implies the management of the necessary means for this policy to be known, understood and implemented at all levels of the organisation, as well as to ensure that all requirements are met and that the necessary means for continuous improvement are established.
It establishes a 3-year strategic plan where the lines of action and annual objectives are included. The activities are also defined in order to achieve the objectives, responsibilities are established, as well as indicators to evaluate their fulfilment.